See Something That Needs To Be Fixed In Manor; There’s An App For That…SeeClickFix Plus for iPhone

Within two weeks of the apps launch, the City of Manor is the first to launch their customized version of SeeClickFix Plus. When you walk into the City of Manor and load up your SeeClickFix Plus app you will see the City’s logo and their reporting channel. Walk out of Manor and you can report just as you do now on SeeClickFix.

The SeeClickFix Plus app allows users to take a photo of an issue, get and verify the address from GPS, describe the issues and report it to all who are watching. Citizens and other entities who want to help fix or receive alerts can also follow Manor from the town’s homepage on the app. From that homepage citizens can see top issues and other top users in their area. Users can attach the app to their facebook account for easy tracking and to earn “Civic Points”

For City inspectors and other city employees, the app allows for viewing issues on the map by service request type or filtering by keyword. Blackberry and Android applications will be launching by the end of the month to allow users to easily submit problems regards of what mobile platform they are using.

SeeClickFix designed and built SeeClickFix Plus to allow governments to customize and launch their smart phone reporting applications within minutes of sign-up. An easy dashboard allows cities to customize the colors and the logos on the app as well as the service request types that a city wants its citizens to choose from when reporting to them. Governments can add additional questions as well as private data questions to the app to collect personal information from constituents.  This application was developed with advice from the City of Tucson’s City Manager Andrew Greenhill. Tucson, New Haven, CT and Hillsborough, CA have all signed on as SeeClickFix Plus Customers.

The City of Manor announced today that they have chosen SeeClickFix, a website that empowers residents to take responsibility for their neighborhood, as the tool to create a community solution for improving service orders in Manor. The technology will first be utilized in the Public Works department to report issues related to the City of Manor’s street, water and/or wastewater systems. Mike Tuley, Manor’s Public Works Director, stated, “I’m excited that the citizens will have a useful tool for a faster response to utility and street issues using SeeClickFix.” In coming the coming weeks, the Development Services Department will be evaluating SeeClickFix for code enforcement and building inspections.

The SeeClickFix.com website allows anyone to:

• See – See a non-emergency water, street or wastewater issue in your neighborhood.
• Click – Open a ticket over the Internet, phone, e-mail or mobile app describing the issue.
• Fix – Take responsibility to help alert the city of the problem.

As a pilot city, Manor will be among the first cities to take advantage of this new tool.

SeeClickFix will empower Manor’s citizens to participate directly in maintaining the infrastructure of the city. Citizens can also see view real-time information about active and closed service orders on the City of Manor’s website.

Fore more information or to submit a service order with SeeClickFix please visit the City of Manor’s website at http://www.cityofmanor.org and click on the SeeClickFix tab.

Manor’s CIO, Dustin Haisler, explains how the process works below.

About SeeClickFix

SeeClickFix encourages residents to become citizens by participating in taking care of and improving their neighborhoods. By creating a few watch areas for the people responsible for the public space and reporting a few issues and encouraging your friends to do the same, you can have a full blown 311 in minutes. As a web-based service free to the public, SeeClickFix empowers local governments, business improvement districts, special service districts and others with the tools to identify, track and resolve local issues. Founded in 2007 and based in New Haven, CT, SeeClickFix is in pilot mode.

Contact:
SeeClickFix Main
Ben Berkowitz
ben@seeclickfix.com

City of Manor
Mike Tuley
Director of Public Works
seeclickfix@cityofmanor.org